1. Introduction
This Privacy Policy applies to all visitors to www.nivatech.ai. It explains how NivaTech AI Systems Pvt Ltd (“NivaTech,” “we,” “us”) collects, uses, and protects information. For privacy-related questions, contact info@nivatech.ai.
2. What Information We Collect
Information you provide directly
- Contact form data: name, email, organisation, role, message
- Demo or enquiry requests
Information collected automatically
- Browser type, device type, operating system
- Pages visited, time spent, referral source
- IP address (anonymised where possible)
- Cookies and similar tracking technologies
Information we do NOT collect
- Payment information (not applicable, no transactions on the website)
- Sensitive personal data (caste, religion, health information, etc.)
3. How We Use Your Information
- To respond to contact form submissions and enquiries
- To send relevant information about NivaTech products (only if you've opted in or reached out)
- To improve website performance and user experience (via analytics)
- To comply with legal and regulatory obligations
We do NOT sell, rent, or trade your personal information to any third party.
4. Cookies & Tracking
Cookies are small files stored on your device. We use essential cookies for basic functionality, and we use Google Analytics 4 to understand how visitors find and use the site. Google Analytics sets cookies that record which pages you visit, how you arrived, and your approximate location, device and browser. We do not send Google your name, email address or organisation, and we have switched off advertising personalisation, so this data is not used to target ads to you.
Analytics cookies are only set if you accept them. We ask when you first visit, and Google Analytics is not loaded at all unless you agree. You can change your mind at any time using the “Cookie settings” link in the footer. Withdrawing consent stops further collection and deletes the analytics cookies already on your device. Declining does not affect your ability to use the website.
Analytics data is retained for 14 months, after which it is deleted automatically. You can also manage cookies via your browser settings, or install Google's Analytics opt-out browser add-on. Disabling analytics cookies does not affect your ability to use the website. Google explains how it uses data from sites that use its services in How Google uses information from sites or apps that use our services.
5. Data Storage & Security
Data may be stored on cloud-based servers (region: India / Singapore / EU as applicable to our hosting provider). We use encrypted transmission (HTTPS), access controls, and periodic review of practices. Contact form data may be retained for up to 24 months or until you request deletion. We do not store website data on-premise.
6. Third-Party Services
We may use analytics, email/CRM, and hosting providers. Each third party has its own privacy policy; NivaTech is not responsible for their practices. We encourage you to read those policies.
7. Your Rights
- Access request a copy of data we hold
- Correction request corrections to inaccurate data
- Deletion request deletion of your personal data
- Withdraw consent opt out of marketing communications at any time
To exercise these rights, email info@nivatech.ai with the subject line “Privacy Request”. We aim to respond within 30 days.
8. Children's Privacy
This website is not directed at children under 13. We do not knowingly collect personal data from anyone under 13. If you believe we have inadvertently done so, contact us immediately.
9. Changes to This Policy
NivaTech may update this Privacy Policy at any time. Changes will be posted on this page with an updated “Last updated” date. Continued use of the website after changes constitutes acceptance.
10. Contact for Privacy Concerns
NivaTech AI Systems Pvt Ltd
Email: info@nivatech.ai
Address: Nandana, 105, Phase 2 Classic Orchards, Hulimavu, Bannerghatta Road, Bangalore 560076, Karnataka, India